Optus advises customers to change their password, name, date of birth, gender… after a data breach

Australia’s second largest telecoms company has responded to a massive data breach, advising customers to update their password, move, change their name and adopt a new identity.

“We hope this cyber attack is unsuccessful, but to be on the safe side, we are recommending that anyone who has been an Optus customer since 2017 change their name, gender, address and birthday,” said Kelly Bayer, Optus CEO said Rosemary in a video message.

She advised to follow normal identity protocols when updating details. “We encourage you to choose a name and gender that you have not used in the last 12 months. Your new name should be at least eight characters long and contain at least one number and one capital letter “.

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