Eliminate your business blind spots

Eliminate your business blind spots

They are overlooked for jobs, projects and opportunities – personally and professionally. People will choose not to buy from you and they will choose not to be your friend and romantic partner. And that’s okay. Not everyone is our real “customer”. The key isn’t winning every opportunity. Rather, it’s what we do when we don’t get what we want.

When you’re done feeling disappointed, angry, and frustrated, you get curious. Find out why you were passed over. I will never suggest you to make any changes. I just want you to know what’s standing in your way so that you have power – the power to choose.

We all have blind spots – things we do that put others off that we are not aware of. Most of the time, people won’t tell us our business blind spots, they just ignore us. Being rejected is feedback, it just isn’t specific enough to help us make other decisions. If you want to change your behavior, you need to know what behaviors are getting in the way. Then you can decide what you want to do about these behaviors.

If you’re rejected for an opportunity, use these strategies to eliminate your business blind spots:

  1. Allow yourself to react emotionally, to feel disappointed, and to mourn the loss.
  1. When your emotions clear, call people who can tell you why you got rejected and ask for feedback. The goal of the call: Eliminate your business blind spots.
  1. Be humble and open.

Consider saying something like, “Thank you for considering me/us to support your needs. We were disappointed not to win your order. Would you be willing to share what you could have done if you had chosen another provider and what we could have done differently to be a stronger candidate? I’m grateful for anything you’re willing to say to me.”

Depending on the circumstances, you could also say something like, “I was not accepted into the _______ project. I wonder if you have any information as to why. I appreciate anything you can tell me. Your input will help me grow and fill my business blind spots.

  1. Regardless of what you hear, thank the person for the feedback. You can ask for additional information and ask who else you can talk to, but don’t get defensive. The less defensive you become, the more feedback you get. Make it easy for yourself to tell you the truth.

Remember, information is power and power is control. Many people do not give direct feedback because they are afraid of how others will react. Surprise people by being open to feedback and eliminate your business blind spots.

  1. Validate feedback that doesn’t feel right to you. If you’re not sure what someone told you, check the feedback with other people you trust. Just ask other people who know your performance: “I received this feedback. Does that appeal to you?”
  1. Study the feedback for a few days before taking any action.
  1. When your emotions are gone, decide what, if anything, you want to do with the input you received. You may want to make changes. Maybe not. In any case, you will have more power than before entering.

You won’t win them all. The key isn’t avoiding rejection, but what you do when you don’t get what you want. Be good. be open Ask for feedback. And you have the option to make different choices next time if you want.

About Shari Harley

Shari Harley is Founder and President of Candid Culture, a Denver-based training company bringing back openness to the workplace and making it easier to provide feedback at work. Shari is the author of the book on business communication How to Tell Everyone Anything: A Guide to Building Business Relationships That Really Work. She is a keynote speaker at conferences and conducts training courses in the United States. Learn more about Shari Harley and Candid Culture’s training programs at www.candidculture.com.

Tags: manage your professional brand, manage your reputation, personal branding, professional reputation, building relationships at work